Our pricing is simple to understand, transparent and fixed. We all hate a hidden charge or sudden cost additions for things that weren’t disclosed upfront but turned out to be vital to the fix. So we’ve spelt out our pricing in a table and Heating Experts invites all our customers to ask precisely what they get for the service they’re signing up for. Most of our customers has a specific need so this is easy to understand.
We will send a tech in a truck to your property and if the fix is straight forward and less than an hour to correct then there’s no additional charge. If it takes more than an hour and there are some parts that is more than a few bucks then we’ll quote for this, explain what it is, based on our thorough assessment, but in every repair, you’ll get our basic services (cleaning of the unit and various safety checks) and we’ll net of some of the initial cost with the cost of any additional quotes parts and labour. All this will be done with a careful explanation.